The Claims Team’s mission is to resolve property, liability and workers’ compensation claims expeditiously, optimally and ethically while preserving community college and public school funds and reputation. We make a difference by providing proactive claims management through claim reviews, audit, cost containment programs and fostering effective partner relationships.
Workers’ Compensation: We serve employees to ensure they receive the best possible outcome when injured.Property and Liability: Our goal is to preserve district resources and ensure funds are available for students.
Sandy Avina
Claims Services Manager, MBA, SIP
savina@csjpa.org
Direct: (909) 763-4919
Sandy joined CA Schools Risk Management (CSRM) Claims Team in 2019. She oversees the Claims Department and guides the efforts of claims staff as they advocate for members during the claims adjudication process and support cost containment strategies.
Jennifer Collins
Workers Compensation Manager
jcollins@csjpa.org
Direct: (909) 763-4903
Jennifer joined CA Schools Risk Management (CSRM) Claims Team in 2023. She manages member relations, including workers’ compensation training and claims management. Jennifer supports members with consultation on complex issues of workers’ compensation and return to work.
Sherri Williams
Workers Compensation Manager
swilliams@csjpa.org
Direct: (909) 763-4909
Sherri joined CA Schools Risk Management (CSRM) Claims Team in 2022. Sherri’s duties include district claims oversight, training, member relations and consultation on complex issues.
Ed Lee
Claims Manager
elee@csjpa.org
Direct: (909) 763-4902
Ed joined CA Schools Risk Management (CSRM) in 2010. He manages the Property and Liability claims program providing claims oversight, relationship management, and advocacy for our member districts.
Lucia Garcia
Claims Specialist
lgarcia@csjpa.org
Direct: (909) 763-4927
Lucia joined CA Schools Risk Management (CSRM) Claims Team in 2018. She supports the team on all claims lines, including workers' comp, property and liability. Lucia manages medical-only claims, identifies cost-saving opportunities, and oversees vendor and clinic relationships to ensure optimal outcomes.
